Question 1

Do I need an appointment?

Accepted Answer

Preference will be given to those who have a booking, so it is advised to make an appointment to avoid disappointment.

Allow approximately 20-25minutes per person.

Question 2

How long does it take to take photo of my Iris?

Accepted Answer

We take multiple shots of your Iris.  Each shot may take around 10 - 20 seconds.  On average we take around 20-30 photographs of your Iris under different conditions to ensure we have the best starting point for your unique artwork.

You will need to be able to open your eyes wide, keep them open and still and look directly into a lens for  15-30 seconds at a time.

You are part of the creative process and it is like sitting for a portrait,  so we work together to get the perfect image.

Question 3

How long does it take to get my IrisArt?

Accepted Answer

The image is then goes through a retouching post-production process where it is refined and enhanced to get the most out of the colours and textures hidden in your iris. It is usually ready for collection in 5 working days for a standard print, depending on how busy we are and the nature of the artwork selected.

Depending on the substrate chosen, this may be longer but we will talk you through the available options.

Question 4

Is it possible to do photo of my child’s Iris?

Accepted Answer

We can do IrisArt on children, but generally recommend for 6 years or older. The child needs to be able to sit very still and to have a wide open eye at least 30 seconds. We just need a few minutes of concentration and cooperation!

Question 5

Can I have my Iris photo taken with contact lenses?

Accepted Answer

It is recommended to rather remove your contact lenses as it may affect the quality of the image.

Question 6

Is it bad for my eye?

Accepted Answer

No, it is the same when you get a photo taken of you with a flash

Question 7

How secure are the images when stored?

Accepted Answer

Typically, we keep the artwork version of your iris for 6 months in case of future orders, changes or updates.  Unrequired raw photos are deleted shortly after the artwork is created and we only keep the ones we worked on to create your artwork.
With our photography system, biometric recognition of your eye is not possible since the equipment used for biometric purposes provides a 3D scan of the eye and our cameras only create 2D photos of the eye (used for artistic purposes only).

Question 8

Can you do IrisArt for my pet?

Accepted Answer

Unfortunately not at this stage.

Question 9

Do you sell Gift Certificates ?

Accepted Answer

Yes and this makes for an incredibly unique and exciting gift.

FAQs

Frequently asked questions